FAQ

Q1: How do I choose the right helmet size?
Use a soft measuring tape to measure the circumference of your head just above your eyebrows. Most of our helmets are adjustable, so you can fine-tune the fit with the rear dial and chin straps for comfort and stability.

Q2: Can this helmet be used for multiple activities?
Yes, many of our helmets are versatile and can be used for cycling, roller skating, balance bikes, mountain biking, and other outdoor activities.

Q3: How do I adjust the helmet for a secure fit?
Use the rear dial or adjustment system and adjust the chin straps so the helmet sits snugly without discomfort. The helmet should not move excessively during activity.

Q4: How do I clean and maintain my helmet?
Remove the inner padding before cleaning. Hand wash the padding with mild soap and water, then air dry. Wipe the outer shell with a damp cloth. Avoid using harsh chemicals or washing machines.

Q5: When should I replace my helmet?
Replace your helmet if it shows signs of cracks, dents, or other damage, or after a significant impact. Regular wear over time may also reduce its protective performance.

Q6: Can I use the helmet in cold weather or winter sports?
Certain models, like our ski and snowboarding helmets, are designed for cold-weather use and provide insulation. Check the product description for intended activity and temperature suitability.

Q7: Are the straps adjustable for different head shapes?
Yes, straps are adjustable and designed to accommodate various head shapes for both adults and children.

Q8: Does the helmet include removable padding?
Many helmets come with removable and washable padding for hygiene and comfort. 

Q9: How do I know if the helmet has enough ventilation?
Helmets with multiple vents or airflow channels offer better cooling and comfort. Check the product specifications for ventilation features.

Q10: Are the helmets suitable for both adults and children?
We have specific models for children and adults. Always check the product description to ensure the helmet is appropriate for your age group.