FAQ

1. What materials are used in the helmet?

The helmet features an outer shell made of PC, PVC, or ABS and an EPS inner liner, providing a comfortable fit for everyday recreational riding.

2. How is the helmet’s structural stability ensured?

  • Made with In-Mold or similar construction technology to tightly bond the outer shell and inner liner.

  • Designed with no sharp edges or small detachable parts for a more comfortable wear.

3. Has the product been tested?

The helmet undergoes third-party laboratory tests, including:

  • Impact absorption testing: Checks deformation under simulated drops.

  • Retention system testing: Tests chin strap strength and adjustment device stability.

  • Material safety testing: Ensures skin-contact materials are resistant to sweat and low in allergy risk.

  • Field of vision testing: Horizontal field ≥ 105°, with sufficient vertical view for riding.

4. What are the ventilation and comfort features?

  • Ventilation design: Front intake and rear exhaust to keep the head cool and dry.

  • Inner liner: Removable, sweat-absorbent, and washable for easy cleaning.

  • Lightweight: 170–350 g (0.37–0.77 lbs), comfortable for long rides.

5. How does the adjustment system work?

  • Equipped with adjustment knob, adjustable straps, and quick-release buckle, with some models supporting 360° head circumference adjustment.

  • Allows precise fitting to the head for stable and comfortable wear.

6. What activities is the helmet suitable for?

  • Recommended: Road cycling, mountain biking, city commuting, balance bike riding, roller skating, and skateboarding.

  • Not suitable: Rock climbing, extreme sports, or other high-risk activities.

7. What is the helmet’s lifespan and how should it be maintained?

  • Lifespan: Recommend replacing every 2–3 years under normal use.

  • Maintenance: Avoid prolonged sun exposure or contact with oil/cleaning chemicals; removable liners can be washed and air-dried; store in a dry, ventilated place.

8. Is the product genuine and does it come with after-sales support?

  • Authenticity: Authorized by Yongbao Sporting Goods Co., Ltd. (HOTSTEEL) to Xiamen Yanshan Trading Co., Ltd. (yqss-helmet.store) for sale. All helmets are genuine and have traceable origins.

  • After-sales support: Includes product consultation, sizing guidance, and assistance with quality issues.

9. What are the differences between helmet models?

  • Design & function: Slight variations to suit different riding needs.

  • Materials: Outer shell options include PC, PVC, ABS; some models feature EPS liners.

  • Colors: Available in 4–7 colors for personalized style.